Hyatt Regency London - The Churchill

30 Portman Square

London,  England (United Kingdom)W1H 7BH

Tel: +44 (0) 20 7486 5800

Fax: +44 (0) 20 7486 1255


Hotel Overview

Early morning on Saturday 22 November, Hyatt Regency London – The Churchill experienced a gas explosion in the hotel’s basement. Our top priority is the safety and wellbeing of our guests and associates.  No guests were injured, but several hotel associates sustained injuries, four of whom were treated at area hospitals.  As of 11 a.m. CT on Sunday, 23 November, one associate remains hospitalized with non-life threatening injuries.   

We are currently working to provide guests with accommodations and are cooperating with local authorities to determine the extent of the damage at the hotel and to understand the cause of the incident.

The hotel is currently closed as those efforts continue.  We apologize for the inconvenience to our guests and those with upcoming reservations at the hotel, and are grateful to the hotel staff and local authorities who are providing assistance at the site.

For Guests With Upcoming Reservations:

•    Guests with arrival dates through 31 December 2014 will be contacted by our guest relations team to arrange alternate accommodations.
•    Guests with arrival dates on 1 January 2015 or later will be notified of any changes after our assessment of the hotel early next week.
•    Guests with reservations for any date may cancel at no charge if they wish to arrange for their own alternate accommodations.

Guests with questions or upcoming reservations should call 866-816-3868 or 402-593-5053 or tweet @HyattConcierge.


One of the finest 5 star hotels in London, Hyatt Regency London - The Churchill enjoys a prime location in Central London's West End, close to exclusive shopping and the City. Its positioning in the Marylebone area, adjacent to Park Lane, ensures that it is one of the best situated luxury hotels in London from which to explore Hyde Park, Marble Arch and Buckingham Palace, some of London’s most celebrated landmarks. Just minutes away from the exclusive shopping areas of Oxford Street, Soho or Bond Street, Paddington Station is also in easy distance of the hotel, where a fast train service takes a mere 15 minutes from Heathrow Airport.


The hotel's 434 rooms and suites enjoy views over the leafy Portman Square gardens, the interior courtyard or London's charming streets. Guests of the Regency Club Floor can make the most of our 5 star hotel in London with access to your private concierge, use of the boardroom and access to our family and business Regency Club Lounges.


For those guests seeking the best afternoon tea in London, Hyatt Regency London – The Churchill achieved the highly acclaimed Tea Guild Award of Excellence for 2012, making it one of the most acclaimed luxury hotels in London for three consecutive years. The Montagu is the ideal venue for afternoon tea offering a selection of traditionally British, thinly sliced finger sandwiches, warm fruit and plain scones and pretty pastries. In addition, The Montagu has been acknowledged with two rosettes by the well-recognised AA restaurant guide. Building on our reputation as one of the best luxury hotels in London, we also host the much acclaimed Michelin Star restaurant Locanda Locatelli featuring true Italian cuisine and an exclusive wine list.


As one of the most popular West End hotels amongst the business community, Hyatt Regency London – The Churchill owes its reputation in the event industry to our upscale meeting rooms, great value meeting packages and personalised catering services. The hotel is also an excellent venue for weddings, social and other events, offering the high standards of service and facilities that you would expect of a 5 star hotel in London.

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    30 Portman Square, London, England (United Kingdom), W1H 7BH